Due to hygiene wedo notaccept returns or exchanges.
Processing time is 1-3 business days.
Estimated shipping time:
USPS DOMESTIC First Class- 3 to 5 business days (not including weekends or holidays)
Priority Mail- 2 to 3 business days (not including weekends or holidays)
USPS INTERNATIONAL First Class- 15 to 20 business days (not including weekends or holidays)
Please be sure to double check your address at the time of purchase to avoid delays, holds or returns. Once a package has been sent out we are unable to adjust your address. Any packages sent back to Dipped n' Diamondz will be subject to a 20% restocking fee.
If your tracking number states that your package was DELIVERED, but you didn't recieve it, please file a claim with your local post office. Unfortunately, there is nothing more we can do and cannot accept responsibility.